SUPPORT PLANS AND SERVICE

Server and Network Monitoring Package

Most small businesses do not have the internal resources to effectively and proactively manage their server-based environment. And if your business depends on your network, this package is an affordable way to have experts monitor your computing environment focused on providing availability, performance, and security.

Monthly Maintenance and Support Packages

From the desktops to the firewall, you will have a Microsoft and Cisco certified engineer ready to respond quickly to your needs. These packages offer a total solution of support for small businesses. Featuring discounted hourly rates based on the number of hours needed per month, clients with a ComTech Monthly Maintenance and Support Package enjoy priority service. As a value added service, most every maintenance and support package includes the Server and Networking Monitoring Package at no additional charge!

VoIP Solutions

Voice over IP (VoIP) is revolutionizing the world of telephony. It not only saves you money on your monthly phone bill, but also provides features and services that traditional PBX systems cannot match. Let ComTech Specialists guide you through the often confusing buying experience to match you with the right system and service. Even before you decide to invest in a new VoIP system, we will provide a thorough network assessment to make sure you are ready to take that next step.

On Call Service

By appointment only, ComTech Specialists provides any and all services listed below at a fixed hour rate.

SERVICES

• General Desktop/Laptop hardware and software application troubleshooting

• Asset management, equipment maintenance and replacement

• Antivirus, spyware, malware protection and remediation

• Data Recovery

• Firewall and switch management

• Microsoft Windows Server administration

• Email/messaging and spam blocking configuration and management

• Wired and wireless network setup and management

• Network security auditing and assessments including penetration testing

• General server and user account administration

• Server backup routine and tape management

• Mobile computing and remote access services

• Server operating system patch management

• And much more!